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Metrics

Sales velocity can go up while the business gets worse

The formula multiplies four numbers that push against each other, then divides by a fifth, and hands you one figure. Because the four are coupled, a rise tells you the ratio moved and not which lever moved it. Treat it as a target and teams will reach it the cheapest way available, which is usually by closing less business faster.

Sales velocity is how much revenue a pipeline produces per day. Opportunities multiplied by average deal value multiplied by win rate, all divided by the length of the sales cycle in days. The arithmetic is not the hard part. Reading the result is.

The formula, and the unit everyone drops

Take a team with 50 open opportunities, an average deal value of 20,000, a win rate of 25 per cent and a 90-day cycle. That is 50 times 20,000 times 0.25, divided by 90, which gives roughly 2,778 per day.

Per day is the part that goes missing. Sales velocity is a rate, not an amount, and a rate can improve while the amount falls. Those two facts are the whole argument of this post.

A worked example where the number lies

Say that team tightens qualification. Fewer opportunities get in, the ones that do are better, and deals move faster.

InputBeforeAfter tightening
Opportunities5030
Average deal value20,00020,000
Win rate25%40%
Cycle length90 days75 days
Sales velocity2,778 per day3,200 per day
Revenue from that pipeline250,000240,000

Velocity is up 15 per cent. Bookings are down 4 per cent. Every input moved in the direction a dashboard would call good, and the company closed less business. Report velocity alone and this quarter reads as a win.

A ratio improves when the denominator shrinks. There is always a cheaper way to shrink a denominator than to grow a numerator, and somebody will find it.

The four levers are coupled

Most write-ups present the inputs as four independent dials. They are not independent, and the couplings run in the awkward direction.

  • Deal value against cycle length. Bigger deals bring more approvers, procurement and security review. Moving upmarket raises one input and worsens another, and the net effect on velocity can be negative while the business is clearly better.
  • Win rate against opportunity count. The fastest route to a higher win rate is refusing more deals. That is often correct, and it shrinks the first input at the same time.
  • Opportunity count against win rate. Run the reverse and open the top of the funnel wider, and win rate falls as weaker deals enter. The two inputs trade against each other in both directions.
  • Cycle length against everything. Discounting to force a close shortens the cycle, lifts velocity, and quietly takes the margin out. Nothing in the formula notices.

That last one is the expensive failure, because the concession rarely appears as a bigger headline discount. It gets made in terms and extras, which is why the realised price has to be measured separately.

Blended across segments it means nothing

A company selling to both small businesses and enterprises has two populations with different deal values and cycle lengths. Average them and you get a figure describing neither. Worse, the blend moves whenever the mix moves, so a quarter weighted towards smaller deals shows rising velocity and falling revenue with no underlying change at all.

Calculate it per segment or do not calculate it. The same applies to any product line with a materially different cycle.

What it is actually good for

One segment, compared against itself, over time, with all four inputs shown beside the result. Used that way it is a useful prompt: velocity dropped, which of the four moved, and why. The single figure is the index; the inputs are the finding.

It is a poor target and a worse bonus trigger. Any metric built as a ratio rewards whoever shrinks the bottom half, and sales teams are extremely good at working out what is being measured. If you want shorter cycles, measure cycle length and ask what the buyers who took longest were waiting on.

What it cannot see

Whether the pipeline exists. Velocity describes the throughput of the opportunities you have. It says nothing about whether enough are arriving, which is a separate measurement entirely.

Whether the team can carry it. A higher rate per day is theoretical if the sellers to work those deals have not been hired, and capacity is set two or three quarters ahead.

Where deals are lost. A falling win rate shows up as one lower number. It does not say which stage is leaking, and that is the question worth answering.

Questions people ask

What is sales velocity?

How much revenue a pipeline produces per day: opportunities multiplied by average deal value and win rate, divided by the sales cycle length in days.

What is the sales velocity formula?

Opportunities times average deal value times win rate, divided by cycle length in days. The output is a rate of revenue per day rather than a total.

Can sales velocity rise while revenue falls?

Yes. Tighter qualification can cut opportunity count, lift win rate and shorten the cycle at once, raising the ratio while total bookings from that pipeline go down.

Should sales velocity be calculated per segment?

Yes. Blending populations with different deal sizes and cycle lengths produces a number that describes neither, and it moves whenever the mix moves.

Is sales velocity a good target to set?

No. It is a ratio, so it improves when the denominator shrinks, and discounting to close faster lifts it while taking out margin. Use it to prompt questions, not to set goals.

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